Thursday, 11 July 2013

TOPIC THREE: INFORMATION SYSTEM


Before we started to learn information system we started firstly to learn what system is. System is a set of elements or components. we learned that system has input, processing mechanism, output and feedback. Then we learned that information system is an application of computer based information technology used to facilitate planning, control, coordination, and decision making in an organization.
       We learned components of computer based information system. Components of computer based information system we have learned are procedure, database, hardware, software, telecommunication and people.
        Hardware is physical parts  of computer system. Hardware consists of computer equipment used to perform input, processing and output activities. Example of hardware are input devices such as mice, keyboard and other else, output devices such as speaker, monitor, communication devices and storage devices such for example flash disk, floppy disk and memory.
Software consists of computer programs and instructions that govern the operation of computer. Programs corresponding to specific jobs should be stored in the memory of computer.
       Database is another component of computer based information system and it can be defined as an organized collection of interrelated data. Data and records are stored in data base so they can be retrieved easily. I learned that the main use of database is to store data. Database can store large number of records. People are the one among of components of information system. Those people are people who program,manage, run and maintain system.
    Procedures are strategy, policy, rules for using computer information system. Procedure refers to document written to support a policy directive.
 Information system has several types. Those types of information system we learned are transaction processing system, decision support system, expert support system, management information system and office automation system.
         I learned that there many information system in the word. Information system that is used in accounting is called auditing system. Information system which is used for healthcare is called expert system. For finance they payroll system, for journalism they use knowledge management system. Any organization in this world can have its own information system. For human resources they use applicant tracking system.
         Network, Telecommunication,  and internet are the components of information system. Network is used to connect computer and equipment in or around a certain area so as to enable electronic communication. Examples of networks are local area network (LAN), wide area network (WAN) and metropolitan network (MAN). Telecommunication is electronic transmission of signal for communication which enables organization to carry out their task,  process through effective computer network.
          I learned roles of computer based information system. Those roles are support competitive advantage, support business decision making, support business operation and process information system is divided into two mainly types. The first type is operations support system. Operation support system includes system such as transaction processing system, office system, enterprise collaboration system. Second type is management support system. Management support system includes system such as management information systems, decision support system and executive support system. There are three managerial level in an organisation. There are low level manager, middle level manager and top level manager.

       Types of planning that is used in low level manager is called operationalTransaction processing system is the one which is used in low level manager. Low level managers are the one who directs workers/employees. Workers are informed about decisions that are taken by management in this lower level management. Management are informed about performance by lower level management.
        I learned that tactical is in middle level.Types of information system that are encompassed in middle level manager are decision support system (DSS) and management information system (MIS). low level manager consists of the following people. Department heads, department manager and junior executive. All of these people they have their own task. For instance department heads are finance manager. Junior executives are assistance of finance manager. The last level is top manager .System that is used by top manager is called executive support system. I learned that top manager they use strategic plan. Top level management is used to determine plans, policies and objectives of organisation.
         After learned three managerial level we learned in detail one system after another. We started with transaction support system. Transaction support system is the one which capture and process data. Also i learned that transaction processing system records the data from every day operations throughout revision or department in an organisation.
        I learned four feature of transaction processing system. The first feature is that each department should have one transaction processing system. I learned that each department is connected through the transaction processing system to provide useful information to management level through the company. Second feature is        transaction processing system is back born of an organisation's information system. Thirdly, Transaction processing system (TPS) is used by operational personnel and  supervisor levels. Fourthly, TPS is used to monitor, collect, store and process data generated from business transaction system. After learned features of information system i learned three components of information system. Those components are people, hardware and software. There are two kind of people involved in this transaction processing system. First one is the user of information.  User of information is the person belonging to the organisation that owns transaction processing system. Another one is participants. Participants are the people who conduct the information processing of the system as they directly enter transaction and perform validation.
    Other thing i learned about transaction processing system is its function. I learned four function of transaction processing system which are input function, processing function, output function and storage function. Input function includes activity like to capture input data, enter input data, and Validate input data. Perform computation and making decision are activity done in processing function. Examples of output function of transaction processing system are to produce screen output and to print output. Examples of storage function of transaction processing system are to store data, to access data and to update data.
       I learned what management information system (MIS) is. I learned that management information system is an integrated collection of people, procedures, database and devices that provides managers and decision makers with information to help achieve organisation goals. the following are features of management information management system. Management information system is used by middle managerial level. Second one is TPS uses internal data stored in computer system. Third one it to produce several kind of report with fixed and standard formats. The last feature is MIS draws from all departments. Also i learned that the main function of management information system is to provide managers with information about operations of the organisation so that they can control, organize and plan more effectively. Information system has several roles. MIS supports structures decision. Another role is MIS is to provide the right information to the right person in the right format at the right time.
      Other information system i learned is decision support system(DSP). Decision support system is used by middle manager. Decision support system is defined as organised collection of people, procedure, software, database, and devices used to support problem-specific decision making. Decision support system it has the following feature. It is used to support unstructured problems. It is used by tactical manager.
       Expert support system is computerized expert systems that have been developed to diagnosed problems, predict future events and solve problems. Expert support system possesses the following characteristic.ESS helps users to solve problems. It gives computer the ability to make suggestions and act like an expert in particular field. The last it can be used by both management and management personnel.


       

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